Consulting Services

What we can offer you

Many challenges are facing businesses in today’s fast paced competitive environment, to be competitive and to get where you want to position your business may require fresh ideas and solutions.

E-Meg Consult provides comprehensive consulting services to assist businesses implement well proven customer centric systems and strategies.

Our approach towards consulting is simple, we focus not only on assisting your organization uplift service, but also to build simpler operational systems that work to improve business performance to attract and retain customers. We ensure that these measures are cost effective and fit your business purpose.

We have a pool of experience consultants with vast experience in service strategies and are always on the lookout for practical service solutions and ideas to assist and transform business to be more competitive through our bespoke service strategies.

Our Consulting Services

Business Performance Enhancement

The success of every organization depends on customers, many challenges facing businesses today are the implementation of right

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Recruitment of Customer Service Personnel

Great businesses are built on strong frontline people with the right skills and attitude to deliver quality customer service. People who

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Call Center Setups and Management

We work with our clients and do a deep analysis of their business. We help prepare possible outcomes to different decisions.

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Service Measurements

In a competitive marketplace where technology has given the customer voice center stage, it's critical to know exactly what your customers

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Mystery Shopping

We are experts in using the concept of mystery shopping to measure and evaluate our clients’ customer service delivery processes and

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Service Culture Enhancement

Great Customer service begins with a customer centric mindset across the entire organization. Organizations that delivers exceptional customer

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how can we help you?

Please let us know if you have a question, want to leave a comment, or would like further information about E-Meg Consulting Services, Training and Development Programmes

Looking to uplift customer service in your organisation? Let us Help.

Rethink your business performance

  • Are you looking for the right strategies to improve customer acquisition and retention?
  • Are you looking for ways to implement efficient customer service systems and processes to improve your business performance?
  • Are you looking for the best training programs to enhance the service skills of your workforce?
  • Is your business failing due to poor customer service?

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