Our Training Solutions
Amazing customer service and other people skills are crucial for any organisation that depends on its customers to be successful. E-Meg Consult provides quality customer service and high performance training programs that offers refreshing different approach to provoke and stimulate fresh thinking of your workforce. Our training solutions provides practical ideas that can be applied immediately at the work place.
To deliver on our responsibility, we emphasize on the practical aspect of the learning experience, and for this reason offer our trainees the techniques on how to apply theoretical concepts to real life business experience. We believe problems in organisations are unique and offer general training programmes and tailor made training solutions per organisational needs after a thorough needs assessment.
Our training programmes are delivered by professional highly qualified facilitators and consultants with rich hands on experience in the service industry. We adopt and combine modern teaching techniques to aid easy understanding and practical application of the concepts at the work place.
We just don’t leave our customers after training, we do carry out free post training feedback session with you to offer service tips for improvement and reinforcement per the observations of blind spots that will be evident during the training session.
Our Training Experience
We carry out feed needs assessment to enable us provide tailor made training solutions to address business needs and expectations
We make our training very interactive and experiential which participants finds it very engaging. This creates continuous attention and interest which enables participants gain much streams of insights.
We match the depth of our training materials to the level of participants and proceed at a pace that is moderately challenging to enable participants adapt very well
We make our training fun, this creates easiness and enables participants to listen and most importantly motivate them to willingly implement what is taught.
Our Training Modules
Rethink your business performance
- Are you looking for the right strategies to improve customer acquisition and retention?
- Are you looking for ways to implement efficient customer service systems and processes to improve your business performance?
- Are you looking for the best training programs to enhance the service skills of your workforce?
- Is your business failing due to poor customer service?